Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, company)
  • Database connection details (encrypted)
  • Query history and usage patterns
  • Payment and billing information
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent activity

3. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmissions
  • Encrypted storage of sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Compliance with SOC 2 Type II standards

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect rights, privacy, safety, or property
  • With service providers who assist in our operations

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting our support team.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data in a portable format

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@use-rage.dev